--- title: WHY DIDN’T THE CONTACT GO THROUGH MY AUTOMATION PROGRAM? TRIGGERING CONTACTS MANUALLY description: As a safety mechanism, existing contacts associated with any given List that is associated with an Automation Program will not automatically be added to and filtered in the Automation Program and must be added manually [ see the first section immediately below for specific steps ]; this article also details all the (other) ways that a Contact can be added to an Automation Program. image: https://blog.highroadsolutions.com/hubfs/Highroad%20Template%202021/contact-banner-bg.png --- [![HighRoad-Logo-2026-White](https://blog.highroadsolutions.com/hs-fs/hubfs/2026%20-%20Logo/HighRoad-Logo-2026-White.png?width=239&height=95&name=HighRoad-Logo-2026-White.png "HighRoad-Logo-2026-White")](http://www.highroadsolution.com) [![HighRoad-Logo-2026-Blue](https://blog.highroadsolutions.com/hs-fs/hubfs/2026%20-%20Logo/HighRoad-Logo-2026-Blue.png?width=120&height=48&name=HighRoad-Logo-2026-Blue.png "HighRoad-Logo-2026-Blue")](http://www.highroadsolution.com) ## Welcome to the Center of Excellence Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.  ![Blog-Hero-Img](https://blog.highroadsolutions.com/hubfs/Blog-Hero-Img.svg "Blog-Hero-Img") ![](https://blog.highroadsolutions.com/hubfs/Highroad%20Template%202021/contact-banner-bg.png) # WHY DIDN’T THE CONTACT GO THROUGH MY AUTOMATION PROGRAM? TRIGGERING CONTACTS MANUALLY Posted by [Sample Author](https://blog.highroadsolutions.com/adestra-coe/author/sample-author) on Feb 20, 2024 12:56:07 AM ![Sample Author](https://blog.highroadsolutions.com/hubfs/2019%20Blog%20Authors/IMG_0483Retouched.jpg) Find me on: [Facebook ](http://www.facebook.com) [LinkedIn](https://www.linked.com) [Twitter ](http://www.twitter.com) - [Tweet](https://twitter.com/share) As a safety mechanism, existing contacts associated with any given List that is associated with an Automation Program will not automatically be added to and filtered in the Automation Program and must be added manually [ see the **first** section immediately below for specific steps ]; this article also details all the (other) ways that a Contact can be added to an Automation Program. --- ## **MANUALLY** ### **MULTIPLE CONTACTS** Open a List > go to the Browse tab > (use a filter if needed) select the checkbox to the desired Contacts > click 'Add to Program' > search for and select the desired Automation Program > click 'Okay'. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5f466e5b042863444aa0dfa6/file-kdgFlKVNT7.png) ### **INDIVIDUALLY** Navigate to the Contact's record > navigate to the Automation tab > click 'Add to Program' > search for and select the desired Automation Program > click 'Okay'. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5f466e712c7d3a352e9167da/file-MeSk6EZmhI.png) --- ## **PROGRAMS** Use the 'Add to Program' stage to link on Automation Program to another. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5f46701e46e0fb0016ff4611/file-WTAYMGo0s0.gif) --- ## **LISTS** Open the List record in question > navigate to the 'Associated Programs' tab > click 'Associate Program' and select the desired Automation Program. 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