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Abigail Conlon

By: Abigail Conlon on June 28th, 2017

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Keep Calm & Win Back Lapsed Members

Email Marketing | Marketing Automation | best practices

mailto:demo@example.com?Subject=HighRoad Solutions - interesting article

Does your organization have lapsed members? We all do! Not all hope is lost, however, if you run the right campaign.

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What Is a Win-Back Campaign?

A Win-Back campaign is designed to get in front of lapsed members and motivate them to renew. There are a few ways to do so but you must act fast as a lapsed member is more likely to renew within the first two months of their lapsed membership. 

How to Execute 

There are a number of ways to run a win-back campaign based on your goals. See below for a list of options on how to execute.

  1. Create strong emotional appeal
  2. Add value and hyper-personalized messages
  3. Add dynamic content
  4. Automated membership lifecycle messages
  5. Automated workflow
  6. Manual 3-Touch Point Program

For more information on winning back lapsed members, strategies, and more, see below for our On-Demand video where our Direction of Operations, Jenny Lassi, walks through every step of the process.

Watch 

*Information courtesy of ASAE Lunch Learning Webinar: Win Back Lapsed Members