--- title: MY LIST WON'T REFRESH description: Are you trying to launch a campaign, but I keep getting the a notification my list is currently importing. Please wait for it to complete before launch. image: https://blog.highroadsolutions.com/hubfs/2023-Images/sparkpuzzlepiece.jpeg --- [![HighRoad-Logo-2026-White](https://blog.highroadsolutions.com/hs-fs/hubfs/2026%20-%20Logo/HighRoad-Logo-2026-White.png?width=239&height=95&name=HighRoad-Logo-2026-White.png "HighRoad-Logo-2026-White")](http://www.highroadsolution.com) [![HighRoad-Logo-2026-Blue](https://blog.highroadsolutions.com/hs-fs/hubfs/2026%20-%20Logo/HighRoad-Logo-2026-Blue.png?width=120&height=48&name=HighRoad-Logo-2026-Blue.png "HighRoad-Logo-2026-Blue")](http://www.highroadsolution.com) ## Welcome to the Center of Excellence Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.  ![Blog-Hero-Img](https://blog.highroadsolutions.com/hubfs/Blog-Hero-Img.svg "Blog-Hero-Img") ![](https://blog.highroadsolutions.com/hubfs/2023-Images/sparkpuzzlepiece.jpeg) # MY LIST WON'T REFRESH Posted by [Sample Author](https://blog.highroadsolutions.com/adestra-coe/author/sample-author) on Feb 20, 2024 4:44:39 AM ![Sample Author](https://blog.highroadsolutions.com/hubfs/2019%20Blog%20Authors/IMG_0483Retouched.jpg) Find me on: [Facebook ](http://www.facebook.com) [LinkedIn](https://www.linked.com) [Twitter ](http://www.twitter.com) - [Tweet](https://twitter.com/share) ## SYMPTOM Are you trying to launch a campaign, but I keep getting the a notification my list is currently importing. Please wait for it to complete before launch.  You try to refresh, but the message is still there. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5ee928d12c7d3a10cba904c4/file-50TufBpaVr.png) --- ## STEPS TO RESOLVE 1. On the campaign page, navigate over to the right hand side and click "More data options" 2. The page will refresh to the list "Overview" page 3. On the "Overview" page click on the list name 4. Navigate over to the right hand side and click the option "Clean up Imports" ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5efcccbf2c7d3a10cba9ddb9/file-jjtqo6mYPg.png) Clicking this option should mark the failed import as complete and allow you to launch to the list again from the Campaign record. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/59946e70042863033a1c08dc/images/5ee937af2c7d3a10cba90628/file-Orx6JgaNzV.gif) Topics: [Managing Lists](https://blog.highroadsolutions.com/adestra-coe/tag/managing-lists), [Sending Email](https://blog.highroadsolutions.com/adestra-coe/tag/sending-email) --- # Featured Articles [![](https://blog.highroadsolutions.com/hubfs/GrowthStrat_M.jpg) ](https://www.highroadsolutions.com/highroad-coe/highroad-solutions-taps-talent-to-pursue-growth-in-2022) ## [HighRoad Solutions Taps Talent to Pursue...](https://www.highroadsolutions.com/highroad-coe/highroad-solutions-taps-talent-to-pursue-growth-in-2022) Posted by [Sample Author](https://www.highroadsolutions.com/highroad-coe/author/sample-author) on Jan 11, 2024 11:01:48 AM ***Ashburn, VA - February 1, 2022***: HighRoad Solutions is pleased to announce the promotion of Adam Higgins to Chief Technology Offi... [Read More](https://www.highroadsolutions.com/highroad-coe/highroad-solutions-taps-talent-to-pursue-growth-in-2022) [![](https://blog.highroadsolutions.com/hubfs/Testing.jpg) ](https://www.highroadsolutions.com/highroad-coe/theres-a-control-for-that-what-your-testing-strategy-is-telling-you) ## [There’s a control for that: what your...](https://www.highroadsolutions.com/highroad-coe/theres-a-control-for-that-what-your-testing-strategy-is-telling-you) Posted by [Aaron Kapaun](https://www.highroadsolutions.com/highroad-coe/author/aaron-kapaun) on Jan 9, 2024 2:49:53 AM Marketing planning can be exciting. It's often the time where new ideas get thrown on the table, innovative and analytical think... [Read More](https://www.highroadsolutions.com/highroad-coe/theres-a-control-for-that-what-your-testing-strategy-is-telling-you) [![](https://blog.highroadsolutions.com/hubfs/Snackable%20content%202.jpg) ](https://www.highroadsolutions.com/highroad-coe/gen-zs-count-content-calories-give-them-snackable-bites) ## [Gen Zs Count Content Calories: Give them...](https://www.highroadsolutions.com/highroad-coe/gen-zs-count-content-calories-give-them-snackable-bites) Posted by [Aaron Kapaun](https://www.highroadsolutions.com/highroad-coe/author/aaron-kapaun) on Jan 9, 2024 2:44:58 AM There's no question that individual and societal experiences have shaped Gen Z. Significant events such as the COVID-19 pandemic... [Read More](https://www.highroadsolutions.com/highroad-coe/gen-zs-count-content-calories-give-them-snackable-bites) [![](https://blog.highroadsolutions.com/hubfs/Choice%20and%20checkmark.jpg) ](https://www.highroadsolutions.com/highroad-coe/the-member-experience-starts-with-a-choice-and-a-checkmark) ## [The member experience starts with a...](https://www.highroadsolutions.com/highroad-coe/the-member-experience-starts-with-a-choice-and-a-checkmark) Posted by [Aaron Kapaun](https://www.highroadsolutions.com/highroad-coe/author/aaron-kapaun) on Jan 8, 2024 9:38:52 AM Customization and personalization is no longer a prized possession. It's expected when it comes to communicating with consumers... [Read More](https://www.highroadsolutions.com/highroad-coe/the-member-experience-starts-with-a-choice-and-a-checkmark) [![](https://blog.highroadsolutions.com/hubfs/Spark%20Puzzle.jpg) ](https://www.highroadsolutions.com/highroad-coe/spark-the-final-piece-to-data-activation) ## [Spark—the final piece to data activation](https://www.highroadsolutions.com/highroad-coe/spark-the-final-piece-to-data-activation) Posted by [Sample Author](https://www.highroadsolutions.com/highroad-coe/author/sample-author) on Jan 8, 2024 7:21:20 AM You buy a mystery jigsaw puzzle with 1000 pieces. About 200 are hidden in the couch. 500 are "somewhere" in the basement. And 30... [Read More](https://www.highroadsolutions.com/highroad-coe/spark-the-final-piece-to-data-activation) [![](https://blog.highroadsolutions.com/hubfs/shutterstock_1825096265.jpg) ](https://www.highroadsolutions.com/highroad-coe/sci-fi-is-the-new-normal-ai-is-here) ## [Sci-fi is the new normal: AI is here](https://www.highroadsolutions.com/highroad-coe/sci-fi-is-the-new-normal-ai-is-here) Posted by [Sample Author](https://www.highroadsolutions.com/highroad-coe/author/sample-author) on Jan 8, 2024 6:57:52 AM Bicentennial Man. AI Artificial Intelligence. Ex Machina. iRobot. Meghan. What do these movies all have in common? Yep, you’ve g... [Read More](https://www.highroadsolutions.com/highroad-coe/sci-fi-is-the-new-normal-ai-is-here) ![highroad-logo-white](https://blog.highroadsolutions.com/hubfs/2026%20-%20Logo/HighRoad-Logo-2026-White.png) P O Box 915 Ashburn, Virginia 20146 USA - [Privacy Policy](https://www.highroadsolutions.com/privacy-policy) - [Legal](https://www.highroadsolutions.com/legal) - ©   HighRoad Solution - Call us at (703) 297-8886 ### Let's get social: - [![youtube](https://blog.highroadsolutions.com/hs-fs/hubfs/Highroad%20Template%202021/youtube.png?width=34&name=youtube.png)](https://www.youtube.com/user/HighRoadSol) - [![linkedin](https://blog.highroadsolutions.com/hs-fs/hubfs/Highroad%20Template%202021/linkedin.png?width=34&name=linkedin.png)](https://www.linkedin.com/company/highroad-solution) - [![facebook](https://blog.highroadsolutions.com/hs-fs/hubfs/Highroad%20Template%202021/facebook.png?width=34&name=facebook.png)](https://www.facebook.com/HighRoadSolution/) - [![twitter](https://blog.highroadsolutions.com/hs-fs/hubfs/Highroad%20Template%202021/twitter-1.png?width=34&name=twitter-1.png)](https://twitter.com/highroadsol/) [Subscribe to our blog](https://www.highroadsolutions.com/blog-subscription) ![](https://dc.ads.linkedin.com/collect/?pid=63376&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Sample Author", "url" : "https://blog.highroadsolutions.com/adestra-coe/author/sample-author" }, "dateModified" : "2024-02-20T11:17:07.348Z", "datePublished" : "2024-02-20T09:44:39.000Z", "headline" : "MY LIST WON'T REFRESH", "image" : [ "https://blog.highroadsolutions.com/hubfs/2023-Images/sparkpuzzlepiece.jpeg" ], "mainEntityOfPage" : { "@id" : "https://blog.highroadsolutions.com/adestra-coe/my-list-wont-refresh", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.highroadsolutions.com/hubfs/HighRoadSolutions-logo-blue-2026.jpg" }, "name" : "HighRoad Solutions" } } ```